Latest CQC Reports for Barnsley Care Homes - 24th March 2025
Wakefield Supported Living
Dillington Mews, High Stone Road, Barnsley, S70 4DX
Rated: Good
Date of Assessment: 29th January 2025
Date of Report Published: 21st March 2025
Current overview of Service
Date of inspection: 4 February 2025 to 13 February 2025. The service provides supported living to people in their own homes. At the time of the inspection there were 36 people receiving the regulated activity of personal care at the service. The location is also registered to provide domiciliary care, but at the time of the inspection nobody was using this service. Therefore, our findings are in relation to supported living only. The inspection was prompted following a review of information held about the service and the length of time since the last inspection.We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. People were supported by staff who were kind and caring. Staff knew the people they supported well and worked to cater for people’s individual needs and preferences. People’s needs were assessed and regularly reviewed. The provider worked closely with health and social care professionals to ensure people received positive outcomes. Managers ensured staff received appropriate training and supervision to safely and effectively deliver care to people. There was a positive culture at the service, with managers taking appropriate actions to investigate incidents, accidents and complaints.
People's experience of the service
During the inspection we received feedback from people and their relatives. The feedback received was positive overall. People had choice over how they spent their days, and staff supported them to access community activities which were meaningful to them. A Person told us “I like living here and I like the staff, they take me to places I like to visit.” Staff at the service took time to understand the communicative needs of the people they support so that everyone was able to exercise choice and control. People’s relatives were positive about managers at the service. A relative told us, “The manager is lovely, they are kind and caring.”
Read the latest assessment report for Wakefield Supported Living - HTML
Sun Health Care Domiciliary Care Services
Cockerham Hall, Huddersfield Road, Barnsley, South Yorkshire, S70 2LT
Rated: Good
Date of Assessment: 12th February 2025
Date of Report: 25th March 2025
Date of Assessment: 19 February to 27 February 2025.
Sun Healthcare Domiciliary Care Service is a supported living service providing support to people with a learning disability and autistic people, as well as those living with physical disabilities and or sensory needs. There were 10 supported living service premises at the time of our assessment, with 16 people supported with personal care. The location is also registered to provide homecare, but at the time of this assessment nobody was using this regulated activity. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. The outcomes for people using the service reflected the principles and values of 'Right support, right care, right culture' in the promotion of choice, control, independence and inclusion. Right support: Staff had taken great care to ensure peoples voices and choices were heard and to enable people to build and stay in control of their own lives. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.Right Care: People received kind and compassionate care. People’s needs and preferences were assessed, and care and support was delivered in line with current standards. People had comprehensive care plans which detailed their strengths and needs and promoted their dignity and independence. Right Culture: The provider had an effective governance system in place to identify issues we found on inspection. Staff knew and understood people well and were responsive, supporting their aspirations to live a quality of life of their choosing.
People's experience of the service
People told us they felt safe, had lots of friends and liked the way staff supported them. For instance, when asked if they liked living at the service, one person responded positively by giving the thumbs up, smiling, and nodding. Another person said, “Since living here my life is easier, better and I am happy” another person said, “I feel safe here and well looked after.” Relatives were mainly positive about the quality of support provided. Comments included, "I would recommend here absolutely; they do a sterling job." Another said, "My relative is safe here 100%. I can tell by the way the staff are with my relative. It's like a home and the staff are nice." However, one relative reported that when they raised concerns, they were not always heard, and insufficient action was taken to improve their care experience. People were involved in decisions about their care, and their care plans showed how they wished to be supported. People were involved in planning and reviewing their care, so their care plans showed what was important to them. People reacted positively to the support they received from staff. For instance, one person described staff as, “Brilliant.” People's privacy, dignity and independence were maintained by staff who were caring and respectful. People were supported to remain as independent as possible, and we saw staff supported them in a dignified way. People enjoyed a range of activities and events and had opportunities to get out in the community. People were encouraged and supported to celebrate occasions that were important to them and were able to receive visitors without undue restrictions.
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